What information we collect:
When you access a car rental service with Matrix Cab, you provide us with your personal information, including your first name, last name, email address, home address, postal address, phone number, demographic data, identification, and proof we ask for. You will provide our car rental service at the time of renting, and we can use your personal information to provide better service towards our service to you.
We may collect your non-personal information:
We may also collect your non-personal information such as internet browser, IP address, etc. We may use such information to send offer notifications, winning prizes and others. Overall our primary perspective is to collect such information to provide effective service to our esteemed customers. We may also disclose your information to our prospective partners, advertised, third-party service providers for processing to improve the service. Still, such statistics will not include your personal identifying information.
Matrix cab employs best-in-industry tools to use a standard security mechanism to secure your sensitive data and prevent unauthorized access. We always maintain data accuracy and make sure correct use of the information. We are not liable for any kind of information theft as all the information collection processes are being done over the wireless network, and we do not provide any guarantee for security.
Data retention period:
We may retain your personal information in our database; even you are not visiting the website regularly. We may keep your personal data for upto five years in accordance with the regulatory requirement. If you have any objections to our data retention policy, you may contact our Grievance officers.
We understand and respect your rights, allowing you to use your rights. You can ask such things like
To whom you should contact in the event if you are not happy with our performance.
Your information rights are:
A cookie is a small text file that we may place in your computer's browser. It does not contain any kind of personal information. Still, it enables us to relate your use of this site to the information that you expressly provided, but you use to site information that you have explicitly offered provided. The cookie can read off your hard disk data created to track user traffic patterns. We use cookie information to track ad impressions and click rates. You are eligible to refuse the cookie by disabling it through the browser, but by doing such an event, you cannot access our website's special features.
Update the policy:
Contact us in case of dispute:
If you find any kind of discrepancies relating to the collection, storage, use, transfer of your personal information under the policy, please contact Matrixcab21@gmail.com